Description

Texell, named one of the Best Credit Unions to Work for in the nation by the Credit Union Journal, is seeking a Financial Service Specialist and Consumer Loan Officer with STRONG sales skills to work onsite (in office) at our downtown Temple branch! Pay is hourly PLUS uncapped monthly commissions.

Texell has been honored with the Excellence in Lending Award from CUNA Mutual Group, the Desjardins Adult Financial Literacy Award from the Texas Credit Union League, the Best Bank/Credit Union by the readers of the Temple Daily Telegram, Best Credit Union by the readers of the Killeen Daily Herald and the Belton Journal and consistently earns the highest five-star, superior rating for financial soundness from Bauer Financial.

We're looking for someone who:

• Is experienced in sales! We are seeking someone who is highly motivated and goal oriented who has a desire to meet and exceed monthly sales goals!
• Has previous banking or credit union and lending experience (highly preferred).
• Can work lobby hours with rotating Saturdays. Preference is given to applicants with open availability.
• Has been in their previous positions for 2 years - job loyalty is important to us!
• Thrives in a fast-paced environment, sometimes stressful, environment.
• Possesses strong communication and listening skills, is assertive, and loves helping others.
• Has a knack for speaking over the phone (you'll be calling members on leads lists when not assisting members in the lobby).
  
  

As a Financial Service Specialist, you will:

• Open new share accounts such as savings, checking, Certificate of Deposit, and IRA’s.
• Assist with processing wires, card disputes, and notarizing documents.
• Educate members on Credit Union products and services that will benefit them financially to help them achieve their goals.
• Originate both secured and unsecured loans including auto, credit card, and personal loans.
• Successfully cross-sell additional credit union products and services to members that best suit their financial needs.
• Call assigned leads lists to solicit new business and lending needs.
• Assist members with inquiries and resolve account discrepancies as well as proactively identify problems and escalate to supervisors and management.
• Be proficient with Microsoft 365 products such as Outlook, Teams, and Excel.
• Give our members the WOW! service they deserve!

We want you to know:

• Texell offers an excellent benefits package, including health, dental, vision, 401K with a dollar for dollar match up to 6%, paid vacation time, and paid sick leave! Vacation and sick time accruals start on your 1st day with the credit union and any unused time may roll over to the next year.
• Texell holds company events such as Yearly Awards Banquet, Employee Family Day, Back to School Supplies for your Kids, and more!
• We participate in sporting events such as the annual Corporate Challenge with the City of Temple (don't mess with our volleyball team!).
• Texell is passionate about helping our community and we volunteer for several events each month with our team called Texell Serves such as food pantry distributions, blood drives, Santa for Seniors, and many more!

Qualifications